Five students in the College of Business Administration at The University of Texas-Pan American won awards at the May 2003 Donald W. Fogarty International Student Paper Competition. The awards were sponsored by the Rio Grande Chapter of the American Production and Inventory Control Society (APICS), the Educational Society for Resource Management. The competition encourages professional development of students interested in resource management careers. From left to right are Dr. Hale Kaynak, UTPA assistant professor of Production/Operations Management in the Department of Management, Marketing and International Business; Gregorio Ayala, graduate student, third place, "Customer Satisfaction: Understanding the Effects of Disconfirmation, Perception and Actual Waiting Times"; Myriam Lopez, graduate student, first place, "A Comparison of Business Forecasting Practices in Mexico and the United States"; Ezra Rubi, graduate student, second place, "Six Sigma: A part of Total Quality"; Emily Alvarado, undergraduate student, second place "Supply Chain Management-Decisions"; and Sylvia Soria, APICS Educational Chair. Not pictured was Michael Lawrence Kohler, undergraduate student, first place, "Production in the Robotic Industry."