1. Effective 7/1/06 Corporate Travel Planners service fees
will be as follows:
Issuing Service Fee (airline, rail, bus, ferry ticket)
Full Service Fee Schedule
Domestic Ticket
Domestic Group Ticket
International Ticket
International Group Ticket
Car/Hotel Only Trans.
Current
Issuing
Service Fee
$13.89
$13.89
$13.89
$13.89
$10.00
New Issuing
Service Fee
$15.00
$13.89
$18.00
$18.00
$10.00
Current
Refund
Service Fee
$0.00
$0.00
$0.00
$0.00
$0.00
New
Refund Service Fee
$0.00
$0.00
$0.00
$0.00
$0.00
Current
EvenExchange
Service Fee
$0.00
$0.00
$0.00
$0.00
$0.00
New
Even
Exchange Service Fee
$15.00
$15.00
$15.00
$15.00
$0.00
Current
Exchange with
Additional collection
$10.00
$10.00
$10.00
$10.00
$0.00
New Exchange with Additional
collection
$15.00
$15.00
$15.00
$15.00
$0.00
*ISSUING SERVICE FEE - any issued airline, rail, bus or ferry ticket
*REFUND SERVICE FEE - any full service refund for airline, rail, bus or ferry ticket
*EVEN EXCHANGE FEE - any ticket exchanged with no additional airline collection
*EXCHANGE WITH ADDITIONAL COLLECTION- any ticket
exchanged that requires airline collection
2. Service
fees for car rental and hotel only transactions which are
currently being billed to the University's central billing
account will now be charged to the traveler's individual
credit card. The credit card number will need to be provided
at the time the reservation is made by Corporate Travel.
Credit card receipts are still required to be attached to
the reimbursement travel voucher. Please indicate
this service fee in the "Other Business Exp." column on the
Individual Application
for Official Travel.
3. After-Hours Service fees:
Each call made to the service-$15.00
Each ticket changed and reissued-$25.00
Each ticket issued (original ticketing)-$10.00
The After-Hours Service should only be used for
emergencies or when CTP is closed. All calls and
inquiries during normal business hours should be directed
to CTP's toll free number--866-366-1142 (7:30AM to
6:00PM Central Time) to avoid any unwanted service fees.
Any changes made to an airline ticket by the After-Hours
Service that results in an increase in the airfare will
be the responsibility of the traveler. Reimbursement
can be requested pending approval of the account
manager.
Benefits for Using a
Travel Agency
Time Saving (travel arrangements
for airfare, hotel, and car rental are made with one call or
e-mail
State contracted airfares and
other discounted airfares are used
Changes to the itinerary are
handled (including cancellation of air, hotels, and car
rentals)
Refunds of unused tickets
Void airline tickets when
applicable
Notification of schedule changes
made by the airlines
24 Hour Service (after hours
emergency service available)
International SOS provides you with worldwide quality health
care and emergency assistance services 24 hours a day
designed to supplement and integrate with the policies,
procedure and other resources of the University.