UTPA Division of Business Affairs:  Materials Management
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Section 4: Central Receiving

Subject: Central Receiving Procedures

Issue Date: February 1, 2003

Revised Date: September 2, 2005

1.  General

The University’s Central Receiving department provides a centralized delivery address for inbound freight for University departments.   Central Receiving provides receiving, shipping, and delivery services.

2.  Receiving of Materials

Unless otherwise approved, all materials ordered for the University will be received at the Central Receiving dock located at 1407 E. Freddy Gonzalez, Edinburg, Texas.  Central Receiving must be notified immediately if a delivery for ordered materials is made by a vendor directly to the requesting department.  Central Receiving will document receiving information on shipments received for University purchases so that prompt payment may be made to the vendor in accordance with state law. 

Central Receiving will perform an inspection of materials received as follows:

  • Comparison of the number of pieces (cartons) received with the number listed on the freight bill
  • Examination of the cartons for any evidence of damage
  • Examination of the contents for obvious damage only if cartons show any evidence of possible damage

Note:  Central Receiving will open cartons only if damage to contents is evident or the shipping address label does not properly identify the purchase order number and/or the name of the individual or department to receive the ordered materials.  Improperly addressed shipments may require contacting the vendor for this information in order for Central Receiving to make delivery to the appropriate individual/department. 

Notation of any shortage or damage will be made on the freight bill before it is signed and the carrier is released.  If Central Receiving suspects concealed damage, the requesting department will be notified and arrangements will be made for a thorough examination of the materials.  If concealed damages are discovered in the examination, Central Receiving personnel will arrange for a damage inspection report to be completed by the carrier.  If concealed damages are discovered after the shipment has been delivered to the department, departments should contact Central Receiving immediately.  All containers and packing materials should be retained until inspection is made and disposal instructions from the carrier or vendor are received.  Depending on the carrier, concealed damage claims must generally be filed with the carrier within 7 - 10 days of receipt at the Central Receiving dock. 

3.  Delivery of Materials

After inspection as indicated above has been completed, Central Receiving will make delivery of materials to the requesting department as indicated in the purchase order record.  Deliveries to departments are usually made within 1 – 3 days after receipt by Central Receiving.  Peak receiving periods may extend the delivery time unless special handling is required.

Upon delivery, the Central Receiving delivery clerk will be required to obtain the signature of the individual accepting the materials for the requesting department.  The number of cartons delivered should be verified against the delivery log before signature.   Upon delivery, the requesting department should verify the contents of each carton against the purchase order.   The delivery clerk will not be responsible for opening cartons, stocking shelves, or installation or assembly of items received.  Installation or assembly requirements should be requested on the requisition so that the Purchasing Department may include them in the purchase order to the vendor.  Departments may also choose to have installation or assembly performed by the University’s Physical Plant.  Departments are, however, advised to communicate their requirements to the Physical Plant before submittal of these requisitions to the Purchasing Department. 

Shortages, overages, or incorrect merchandise received must be reported to Central Receiving immediately upon receipt.  Central Receiving will notify the Purchasing Department of any problems with materials received.

Note:  When the individual designated to receive the ordered materials (on purchase requisition) is not available at the time of delivery, Central Receiving will attempt delivery the following day.  If the individual is still not available on the second delivery attempt, Central Receiving will deliver the materials to the individual’s department head.  The department head must accept delivery and perform the inspection and notification procedures stated above unless alternate arrangements are made with Central Receiving.

 4.  Materials Returns

Ordered materials that are to be returned to a vendor for any reason should be coordinated through Central Receiving and the Purchasing Department.  A return authorization number will be obtained from the vendor either by the Purchasing Department or Central Receiving.  Materials to be returned must be in their original packaging.  Central Receiving should be notified when materials are ready to be picked up from the department.  All return material pickups will be scheduled during normal daily delivery routes.  Requesting departments may also take return materials to Central Receiving.  Depending on the reason for the return, freight charges may apply and will be charged to the requesting department.  Refer to Section 2 – Small Purchase Order Program of this manual for materials returns on small purchase orders issued by departments.

5.  Outbound Shipments

Central Receiving will assist departments with outbound shipments.  Requesting departments should contact Central Receiving for arrangements and instructions on correct packaging and labeling.  The department must supply a description of the contents of the package, the value of the items being shipped, and the preferred method of shipping.  A departmental budget account number must be provided for billing of shipping charges.  See also “Materials Returns” above for more information on shipping of ordered materials.

6.  Storage of Materials

Central Receiving has limited storage space.  Materials received for departments cannot be stored at the Central Receiving warehouse.  The requesting department must make alternate arrangements if long-term storage is required. 

 7.  Express Services

Central Receiving will assist departments with shipping of materials through express services such as Federal Express, Airborne, UPS, etc.  A departmental budget account number must be provided to Central Receiving for billing of express shipping charges.  Proper packaging and labeling as required by the carrier will be necessary before Central Receiving will accept express packages.  To guarantee same day shipping of express packages, the requesting department must drop off packages at the Central Receiving designated express package delivery point by 3:00 p.m., Monday through Friday (except on holidays).  Packages dropped off after the 3:00 p.m. deadline will be shipped the next day according to the carrier’s schedule.

Note 1:  Express packages should not be dropped off at any carrier’s pickup locations without an express service account number.  Departments interested in applying for an individual account with a carrier should contact Central Receiving for approval and assistance in establishing an account with the respective carrier.  Departments must provide a budget account number to pay for any express package charges.   Departments may not apply for individual accounts without the approval of Central Receiving.

 

Note 2:  Central Receiving may accept express packages during their normal delivery schedule; however, no special pickups will be made. 

 8.  Collect Shipments

Inbound shipments with collect charges will not be accepted unless prior arrangements have been made with Central Receiving.  It is the requesting department’s responsibility to process the necessary payment documentation and to ensure that a check is delivered to Central Receiving prior to receipt of the collect shipment.

 9.  Non-purchased Materials

Materials received at Central Receiving that are not identified by a University purchase order number (issued by the Purchasing Department or by requesting department on a small purchase order), will not be accepted unless clearly addressed to an employee or department.  Central Receiving will schedule delivery of these non-purchased materials as soon as possible.  Departments expecting urgent shipment of non-purchased materials should notify Central Receiving prior to the expected date of arrival.  During peak periods, priority on delivery will be given to University purchased materials.  Departments may make arrangements to pick up these non-purchased materials directly from the Central Receiving warehouse.  

10.  Direct Deliveries

Central Receiving may not be able to receive certain materials that are large or of unusual shape or require special handling, e.g., hazardous materials, and that may require direct delivery to the requesting department.  Such arrangements should be requested on the requisition so that the Purchasing Department may designate alternate delivery arrangements on the purchase order.  Central Receiving will coordinate delivery of such items with the carrier upon arrival.  Return of such materials (see Section 4 above) to the vendor will also require similar arrangements. 

11.  Unacceptable Deliveries

Only official University shipments may be delivered at the Central Receiving dock.  Central Receiving will not accept personal packages for employees. The employee must make alternate arrangements for delivery of these items. 

12.  Other

Materials to be shipped out through the United States Postal Service should be processed directly through Mail Services without Central Receiving involvement.   Exception:  Central Receiving will coordinate with Mail Services any shipments of returned materials on University purchase orders.

Items that require inventorying will be coordinated with the Department of Asset Management before delivery to requesting departments may be made.


 

 


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