PURPOSE:
To provide all employees with a mechanism to voice concerns over
working conditions or treatment.
OVERVIEW:
The Grievance Process is a way for employees to lodge complaints concerning wages, hours
of work, working conditions, performance evaluations, merit raises, job assignments,
reprimands or the interpretation of rules or regulations.
NOTE:
Faculty have their own remedies, so this process is used by all other
employees but not faculty.
Determine nature and seriousness of grievance.
If necessary, grievance will be referred to Equal Employment Officer.
Step 3
Identify Supervisor or Manager.
Office of Human Resources will offer guidance on how to approach the Supervisor/Manager and
will offer to set up an appointment between the two parties.
After raising a complaint to the
Office of Human Resources and receiving guidance or raising the issue directly with a Supervisor.
Note
The highest authority who rules in
this procedure is the Vice President or equivalent. The President may
rule but usually
only in cases which originate at the VP's or President level.
Step
Action
Step 1
Supervisor/Manager will hear
complaint and provide a response within 5 days (10 days if Director level, 30 days if Vice President level).
IF
THEN
Employee accepts response
Go to END.
Employee does not accept response
Go to next IF / THEN step.
Step 2
Employee formalizes (documents) grievance and submits to supervisor/manager.
IF
THEN
Highest authority has ruled on the issue
Go to END.
Highest authority has not ruled on the issue
Employee prepares grievance for
next higher level. Repeat this process until complaint is resolved or highest authority has ruled.
