Service Administration
The Service Administration area is responsible for coordinating a variety of administrative activities in the areas of:
Validation of activities in Oracle HRMS
Integral part of testing and stabilizing the Oracle modules
Review of access requests to Oracle HRMS
Authorization of access requests to SGELIG/IFIS system
Review of Oracle element setups in collaboration with HRIS team
Department requests for personnel data for labels and reports
Audit of Benefits Insurance Accounts
Review and audit of financial accounts
Processing of Wage Garnishments
Set up of Savings Bonds
Administering Employee Exit Interviews
Coordination of Faculty Spread in accordance with new Internal Revenue Service ruling
This area is also responsible for developing and validating all employee record data for reporting to various agencies including the following:
Texas Coordinating Board
TRAQS - TRS Reporting and Query System for state service data
Social Security Administration
HRIS - Human Resource Information System to Texas Comptroller of Public Accounts
State of Texas Legislative Budget Board and Legislative Appropriations Requests
You may also contact our area staff with any questions you may have.
Linda Helgeson
Associate Director of Human Resources
956/381-2556
Mary Garcia
HR Specialist - HRIS Records
956/381-2553
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