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Services

Software

Description

This service describes the available software for UTPA students, faculty, and staff.

Functionality

For UTPA Computers: Authorized software available to be installed on UTPA owned computers is available by going to the Run Advertised Programs for Windows Computers. This includes software such as Microsoft Office, Bomgar Button (Remote Assistance), Secunia, SPSS Statistics, etc. Software not listed such as Microsoft Project, Microsoft Visio, and Adobe Acrobat must be ordered through the UTPA Purchasing software called “iShop”.

For personal-owned computers: Students, faculty, and staff can purchase software at the UTPA bookstore (not sure if this is still possible?). Students can also download free software from Microsoft’s www.dreamspark.com website.

Hours of Availability

Desktop support is available Monday – Friday, 8:00 a.m. to 5:00 p.m.

Requests

For UTPA computers running Microsoft Windows, the software is available through the Control Panel (Start Menu/Control Panel) by clicking the "Run Advertised Programs" icon located in the "Programs" category. For UTPA computers running Mac OS X, customer must contact the IT Help Desk at 956-665-2020 to request software installation. IT staff will try to install software via Remote Support whenever possible or make arrangements for an on-site visit.

Customers

Students Faculty Staff

Current Alerts

IT Help Desk