Self-Service Identity Management allows students, faculty, and staff to manage their UTPA account online from any computer with an internet connection. This service will allow them to set their security questions and alternate e-mail address, which will be needed to recover their account information online.
Eliminates the customer's need to call the IT support line, or come in person to the IT Service Desk to recover their account information.
Service is available 24/7.
Visit https://myaccount.utpa.edu to set up security questions, alternate email, or recover your account information (username/password).
New students can activate their account by visiting our Self-Service page at http://myaccount.utpa.edu. New employees must stop by the IT Service Desk with a picture ID in order to get a password for their accounts.
Yes, you can change your UTPA Account Password whenever you want, simply go to www.utpa.edu/password. Password must meet requirements, to see the requirements place your mouse cursor over the question mark. When creating a new password the complexity meter bar on the page must be green for good, or blue for best.
If you have been vetted and set your security questions, you may go to http://myaccount.utpa.edu to try to retrieve your account information. If not, you can come in person to the Academic Services Bldg. rm. 1.102 with a photo ID and student ID number. For special accomodations, please contact the IT Help Desk at 956-665-2020.
If you are a current student, faculty or staff, your password may be expired. Try changing your password online at www.utpa.edu/password. If you are not currently enrolled or employed, you won't be able to use campus resources like the computer labs until your enrollment status changes to active. Your account however, should still allow you to log in to ASSIST.
Currently enrolled students, active employees, and new UTPA applicants can try to recover their information online at http://myaccount.utpa.edu. You can also recover your username and/or password by stopping by our office located in the Academic Services Bldg. 1.102. Make sure to take a valid Picture ID with you. For special accommodations, please contact the IT Help Desk at 956-665-2020.