Services

Malware Removal

Description

The service consists of diagnosing, removing, and checking UTPA owned computers that are suspected of having malware on them.

Functionality

The benefits of the service are faster response time of the operating system and protection of user data after malware has been removed.

Hours of Availability

Desktop Support is available during normal University business Hours 8:00am - 5:00pm Monday - Friday.

Requests

Requests for this type of service may be made through: Telephone: 956-665-2020 Email: helpdesk@utpa.edu Self service portal: itsupport.utpa.eduIn Person: ASB 1.102

Customers

Faculty Staff