Services

Stolen Wireless Device Notification Alerts

Description

The UTPA wireless network identifies wireless devices by their physical, manufacturer assigned, MAC addresses. Based on these, alerts can be configured within the wireless system to alert UTPA PD of stolen wireless devices that show back up on the campus wireless network after being reported lost/stolen.

Functionality

The service provides the benefit of finding and in some cases returning lost/stolen property to its rightful owner(s).

Hours of Availability

Service is available during normal University business hours of 8:00am – 5:00pm from Monday – Friday.

Requests

Requests for this type of service may be made through:

• Telephone: 956-665-2020
• Email: helpdesk@utpa.edu
• Self service portal: itsupport.utpa.edu
• In Person: ASB 1.102

Customers

Faculty Staff