Services

Telephone Billing Service

Description

Telephone Services provides telephone billing service to recover operational costs, and future system upgrades, licensing, and enhancements.

Functionality

This service facilitates charges and credits to university budget accounts.

Hours of Availability

Telephone billing service is available Monday through Friday 8:00 a.m. to 5:00 p.m. unless impacted by natural disaster, or catastrophic hardware failure. Not including holidays.

Requests

Requests for this type of service may be made through:

• Telephone: 956-665-2020
• Email: helpdesk@utpa.edu
• Self service portal: itsupport.utpa.edu
• In Person: NECC 2.626

Customers

Faculty Staff

Related Procedures

1. General Assistance