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Services

Bronc Mail

Description

The service is provided by Microsoft and consists of collaboration for email, calendaring, task management and online file storage for university students. Service remains available after the student is no longer enrolled or has not been inactive for 6 months.

Functionality

Service is available to all students via web, desktop clients, and smart phones via university or public internet access. This email address is the primary email contact by the university.

Hours of Availability

24x7, 365 days. System might be down during schedule maintenance periods set by Microsoft.

Requests

Requests for this type of service may be made through: Telephone: 956-665-2020 Email: helpdesk@utpa.eduSelf service portal: itsupport.utpa.edu In Person: ASB 1.102

Customers

Students



Related Help

Q:I am no longer a UTPA student can I still use my e-mail?
A:
Your UTPA e-mail account will stay active as long as you check your email account frequently, even after you graduate. If more than 100 days pass before you check your email, it will be deactivated and all of your messages will be deleted. You can reactivate your account by logging in with the account password. If you don't know your password, please contact the IT Helpdesk at 956-665-2020.
Q:Where do I check my Bronc Mail?
A:

Go to http://www.utpa.edu/broncmail and login with your username@broncs.utpa.edu and your UTPA password.

Q:How Do I Activate my Bronc Mail?
A:
To activate your UTPA Bronc Mail account, please complete the following steps:
  • Go to http://utpa.edu/broncmail
  • On the right side of the screen, enter your email address, (UTPA username) + “@broncs.utpa.edu”, e.g. johndoe@broncs.utpa.edu
  • Enter your UTPA password (same one as ASSIST)
  • Once you log in, you’ll have to go through a one-time setup process, please follow the on-screen instructions, select the time zone and you'll be directed to your inbox.
Q:How do I setup Broncmail on my Apple (iOS) device?
A:
Bronc Mail setup for Apple iOS (iPhone, iPad, iPod touch)
  • Select Settings from the home screen.
  • Select the Mail, Contacts, Calendars button from the settings screen.
  • Select the Add Account... button.
  • Select the Microsoft Exchange button.
  • Enter the following information, then select Join:
    • E-mail address: username@broncs.utpa.edu
    • Username: username @broncs.utpa.edu (This must also be full-email address).
    • Password: Your UTPA password.
    • Domain: broncs.utpa.edu
  • If prompted type in the Server Address m.outlook.com* and select Next.
  • You will then have the option to enable mail, contact, and calendars. When prompted, it is strongly recommended to keep existing contacts on the iPhone/iPad/iPod touch.
  • Select Save.
You will now be able to access the UTPA Bronc Mail on your iOS enabled device by selecting the Mail app.

*Note: Some devices will not recognize m.outlook.com as the server address; if that is the case try using pod51008.outlook.com. If you are still unable to connect you can follow these steps to find the exact server name for your account. IMAP, POP and SMTP settings for your account can be found below as well:
  • Log in to your Bronc Account at utpa.edu/broncmail.
  • On the top right corner, under your name, click the Options menu.
  • From the options menu select See all options.
  • Under the My Account section, you will see the Account Information.
  • Look for the link named Settings for POP, IMAP, and SMTP access, and click it.
  • A new window will open, and will contain the server information for the types of settings.
  • The server name should be in the form of podXXXXX.outlook.com (where the X’s are a unique number for your account.)
Q:How do I setup Broncmail on my Google (Android) device?
A:
Bronc Mail setup for Android:

Depending on your Android phone model, the method to set it up might be slightly different. Please check your device’s manual for specific instructions. When setting up the Bronc Mail account, the e-mail account type will be Microsoft Exchange or Exchange ActiveSync. To set up Bronc Mail on your Android phone you will need the following information:
  • E-mail address: username@broncs.utpa.edu
  • Username: username @broncs.utpa.edu (This must also be full-email address).
  • Password: Your UTPA password.
  • Domain: broncs.utpa.edu
  • Server Address: m.outlook.com*


*Note: Some devices will not recognize m.outlook.com as the server address; if that is the case try using pod51008.outlook.com. If you are still unable to connect you can follow these steps to find the exact server name for your account. IMAP, POP and SMTP settings for your account can be found below as well:
  • Log in to your Bronc Account at utpa.edu/broncmail.
  • On the top right corner, under your name, click the Options menu.
  • From the options menu select See all options.
  • Under the My Account section, you will see the Account Information.
  • Look for the link named Settings for POP, IMAP, and SMTP access, and click it.
  • A new window will open, and will contain the server information for the types of settings.
  • The server name should be in the form of podXXXXX.outlook.com (where the X’s are a unique number for your account.)
Q:How do I add BroncMail to Outlook email client on my PC?
A:
You can add your BroncMail email account to the Outlook desktop client on a PC by following the instructions below:


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IT Help Desk