Close

Services

Malware Removal

Description

The service consists of diagnosing, removing, and checking UTPA owned computers that are suspected of having malware on them.

Functionality

The benefits of the service are faster response time of the operating system and protection of user data after malware has been removed.

Hours of Availability

Desktop Support is available during normal University business Hours 8:00 a.m. - 5:00 p.m. Monday - Friday.

Requests

This service can be requested by logging into myUTPA and clicking on the ServiceNow icon. The ServiceNow self-service page can be used to submit and track the status of all requests.​

Customers

Faculty Staff

Current Alerts

IT Help Desk