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Services

Exchange E-Mail

Description

The service consists of collaboration for email, calendaring, and task management for university:

Functionality

Faculty and staff are able to collaborate with email, calendaring, and task management for university related business. All accounts are backed up and available for restore for up to 4 weeks. This service can be used via Web, Smart Phone, and Desktop Clients. Service is highly available and replicated to Arlington Texas Disaster Recovery site. Large mailbox is available starting at 1gig and a request can be made for increase.

Hours of Availability

24x7, 365 days. System might be down during schedule maintenance periods. Scheduled maintenance is published via BroncNotes 3 days in advance.

Requests

All full time employees, faculty and staff, accounts are auto generated nightly based on memorandum of employment status. For departmental accounts and email distribution lists a UIC form is submitted to Computer Center Distribution window. Form can be found at http://portal.utpa.edu/utpa_main/dba_home/ba_forms#IT_index. For assistance or questions regarding the form or the service please contact: Telephone: 956-665-2020 Email:helpdesk@utpa.edu Self service portal: itsupport.utpa.edu In Person: ASB 1.102

Customers

Students Faculty Staff

Current Alerts

IT Help Desk