The service consists of collaboration for email, calendaring, and task management for university:
Faculty and staff are able to collaborate with email, calendaring, and task management for university related business. All accounts are backed up and available for restore for up to 4 weeks. This service can be used via Web, Smart Phone, and Desktop Clients. Service is highly available and replicated to Arlington Texas Disaster Recovery site. Large mailbox is available starting at 1gig and a request can be made for increase.
24x7, 365 days. System might be down during schedule maintenance periods. Scheduled maintenance is published via BroncNotes 3 days in advance.
All full time employees, faculty and staff, accounts are auto generated nightly based on memorandum of employment status. For departmental accounts and email distribution lists a UIC form is submitted to Computer Center Distribution window. Form can be found at http://portal.utpa.edu/utpa_main/dba_home/ba_forms#IT_index. For assistance or questions regarding the form or the service please contact: Telephone: 956-665-2020 Email:firstname.lastname@example.org. This service can be requested by logging into myUTPA and clicking on the ServiceNow icon. The ServiceNow self-service page can be used to submit and track the status of all requests.