Self-Service Account Management

Self-Service Identity Management allows students, faculty, and staff to manage their UTPA account online from any computer with an internet connection. This service will allow them to set their security questions and alternate e-mail address, which will be needed to recover their account information online.


Eliminates the customer's need to call the IT support line, or come in person to the IT Service Desk to recover their account information.

Hours of Availability

Service is available 24/7.


Visit to set up security questions, alternate email, or recover your account information (username/password).


Students Faculty Staff

Current Alerts

IT Help Desk