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Standard Operating Procedure

Voice Services

Purpose

To obtain voice services (Telephone) on campus please call the IT Help Desk at ext. 2020 (956-665-2020) to log your request. Once your request is received Telephone Services may contact you for more information.

Scope

This SOP is intended for faculty and staff of The University of Texas Pan American in Edinburg Texas.

Prerequisites

• Log your service request via the IT Help Desk at ext. 2020

Responsibilities

• We can be reached at ext. 7155 (956-665-7155).

Procedure

  • Call the IT Help Desk at ext. 2020 (956-665-2020) to log your service request.
  • Your service request will be assigned a ticket number so that you can track your request.
  • Please provide a phone number to be contacted.
  • Please have project manager authorize charges.

References

N/A

Definitions

N/A

Current Alerts

IT Help Desk