Q:I have been working at the University for over a week, why is my account still not active?

In order to have an active account, your department needs to forward a Memorandum of Employment (MOE) to Human Resources. Once Human Resources processes the paperwork, it takes an additional 24-72 hrs for an account to be created. Please take into consideration that the MOE is routed to several other offices before it reaches HR. To check if HR has received or processed your MOE, your supervisor can send an e-mail to with any inquiries.

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