To manage your UTPA online account go to myaccount.utpa.edu.
NOTE: If you try to log in and it says, "Account has expired", your UTPA password may have expired. All UTPA passwords expire in 365 days or less. You will need to reset your password.
If you continue to have issues, please call the IT Help Desk at 956-665-2020 during posted business hours to speak directly to a representative.
High risk personal identifiers include but are not limited to the following:
General Lab Rules and Policies:
Always carry your valid University ID card when using the computer labs. You may be asked to show your ID at any time; failure to present valid identification is grounds for removal from the computer labs.
No food or drinks will be permitted in any computer lab.
Viewing Sexually-Explicit Materials
Viewing sexually-explicit graphics or pictures in the computer labs is considered a sexual harassment issue and is prohibited under UTPA Handbook of Operating procedures - Sexual Harassment and Sexual Misconduct Policy. Do not use lab computers to display or print such graphics. Violaton of this rule may be subject to disciplinary action including revocation of all computer lab privileges. If viewing of such images is necessary as part of your school work, contact the computer lab supervisor located at ACSB 2.162 during regular hours of Mon-Fri from 8 a.m. - 5 p.m. and provisions will be made to accomodate the request.
Lab Attendant Role
Computer lab attendants cannot assist students with homework assignments. Lab attendants will not make keyboard entries for student users or perform tasks and homework assigned by instructors, including but not limited to, interpretation of homework. Lab attendants are allowed to assist with normal computer and printer usage problems. Lab attendants will not make keyboard entries for student users, or perform tasks and homework assigned by instructors, including, but not limited interpretation of homework.
Anything that is part of the computing experience; software, pictures, text, sound files may be protected by copyright law. Please ensure that your account usage complies with all applicable laws. Violators of this rule will be subject to disciplinary action including revocation of computer lab privileges, as well as applicable civil and criminal penalties under U.S. Copyright Law.
Only authorized lab personnel may make Software installation, setups, modifications, or deletions on hard drive systems. If you believe changes are needed, contact our office at (956) 665-5343.
Users are expected to behave in a manner commensurate with a university study environment. Keep talking to a minimum to show courtesy to other students. Group work is not recommended in the labs. The Learning Studio located in ACSB 2.112 is available for study groups. Headsets are to be used at all times when listening to music, watching videos or playing computer games. Cell phone use is not permitted in the computer lab. If a student needs to take or make a call, please step out of the computer lab to do so.
Shirt and Shoes
Visitors are required to wear appropriate clothing at all times while in the building.
IT staff reserve the right to request a computer being used for personal use such as a student surfing the net, on Facebook, Twitter, gaming etc. to ensure computer lab availability for academic purposes.
Locking Console not Allowed
Under no circumstances will a user be allowed to lock a machine and leave the room. If this occurs, the lab attendant will log off the user from the computer, and the user may be subject to disciplinary action including curtailment or revocation of lab privileges. Password sharing is not allowed at any time. Your account is issued for your individual use only. Password sharing is in direct violation of computer labs and university guidelines and will result in revocation of lab privileges.
Failure to Comply
If anyone refuses to comply with the established policies, that person will be asked to leave the building or campus. If the individual refuses to leave the building or campus, the police will be called and that person will be escorted out of the building or campus.
We are not responsible for any lost, misplaced or stolen items.
We are not responsible for any lost or damaged disks, files, or data.
Computers may shut down, freeze or stall so be sure to save your data often.
Lab Attendants, Proctors or Computer Lab Supervisors bear no responsibility for lost or damaged information if they attempt to remove a virus from your files.
Cameras installed in the Computer Labs are for surveillance purposes only. Any request to view surveillance footage due to lost or stolen items needs to go through UTPA Campus Police.
|Academic Services Building (2.106,2.102,2.110,2.120,2.146,2.148,2.150,2.158,2.160,2.164)||Mon - Thurs 7:30 a.m. - 12:00 a.m.; Friday 7:30 a.m. - 5:00 p.m.; Sat - Sun 1:00 p.m. - 5:00 p.m.|
|Arts & Humanities (140,142)||Mon – Thurs 7:30 a.m. – 10 p.m.; Fri 7:30 a.m. – 5 p.m.|
|Business Administration (217,219)||Mon – Thurs 7:30 a.m. – 10 p.m.; Friday 7:30 a.m. – 5 p.m.|
|Education Complex (2.226,2.228,3.224,3.226)||Mon – Thurs 7:30 a.m.-10 p.m.; Friday 7:30 a.m.-5 p.m.|
|Engineering (1.220,2.268)||Mon – Thurs 7:30 a.m.-10 p.m.; Friday 7:30 a.m.-5 p.m.|
|Fine Arts Building (1.224,1.225,1.226, 1.227)||Mon – Fri 8 a.m. – 10 p.m.|
|Math (2.202)||Mon – Thurs 7:30 a.m.-10 p.m.; Friday 7:30 a.m.-5 p.m.|
|Nursing (1.260)||Mon – Thurs 7:30 a.m.-10 p.m.; Friday 7:30 a.m.-5 p.m.|
|Rio Grande City (1.302)||Monday – Thursday 2:00 p.m. - 7:00 p.m.|
|Social & Behavioral Sciences (3.370)||Monday – Friday 7:30 a.m. – 5:00 p.m.|
|McAllen Teaching Site||Hours Vary|
The Learning Studio can accommodate a variety of learning styles. Students can utilize the “Learning Studio” to practice presentations, study in groups, or to conduct research on the internet via the wireless network.
The Learning Studio features:
Presentation podium with audio visual controls
Smart Board (58-inch mobile touch screen monitor)
Smart Airliner Tablets
Wireless polling system (For more info visit http://www.turningtechnologies.com/ )
Movable White Boards
In order to ensure availability in the computer labs, all users are required to show a valid UTPA staff or student ID. Our facilities are funded to support UTPA students and employees for academic purposes.
This policy is intended to ensure that UTPA students and employees have access to computing resources, not to inconvenience people. Please help us maintain these facilities for your use. Bring your valid student or employee identification.
Yes, first you must fill out a UIC form and turn it in to the distribution window in the Computer Center. Once the form is processed, you will receive an e-mail confirming your access to the account. You can find instructions on the following support pages:
If you responded to a phishing e-mail that asked for your account password, please change your password immediately at www.utpa.edu/password. IT Staff will never ask you for a password over the phone or by e-mail. After you change your password please report the incident to the Help Desk and forward the message you received to firstname.lastname@example.org.
A guest account must be requested by the department hosting the guest on campus. Please contact us at 956-665-2020 for more information.
Operating system: Windows XP Service Pack 3, Windows Vista, Windows 7, Mac OS X 10.4.11 or newer; Wireless card: Must support 802.11 g/n.
You need to be a current student, staff, or faculty and use your UTPA username and password to connect to the network. To set it up, you can connect to the "UTPA-Setup" network, and follow on-screen instructions. Older wireless cards (802.11 a/b) are no longer supported.
Log into your Bronc Mail account
Click the "Gear" icon in the upper-right of the screen
Click "Office 365 Settings" under the Gear icon
Then Click "Software" on the left side of the screen
Your software choices will be displayed there.
The instructions for finding and removing large emails are different based on the Operating System and the version of Outlook client that you are using. Please select the appropriate link below.
Microsoft Lync lets you connect with others through instant messaging (IM), video calls, and online meetings. Below are quick start guides for getting Lync setup on desktop or mobile devices. You can also use the recommended audio and video equipment guide to help you get started.
* Office 365 Requirements*
|Operating System||Windows 7 or higher|
|Microsoft Office Version||Microsoft Office Professional Plus 2007 (Good)
Microsoft Office Professional Plus 2010 (Better)
Microsoft Office Professional Plus 2013 (Best)
|Internet Explorer||9 or higher|
Instructions for configuring different email clients after your mailbox has been migrated to Office 365 are provided below.
The guidelines outlined below will assist you in selecting an appropriate profile picture.
Software applications vary by device operating system. Windows choices include:
In order to have an active account, your department needs to forward a Memorandum of Employment (MOE) to Human Resources. Once Human Resources processes the paperwork, it takes an additional 24-72 hrs for an account to be created. Please take into consideration that the MOE is routed to several other offices before it reaches HR. To check if HR has received or processed your MOE, your supervisor can send an e-mail to email@example.com with any inquiries.
NOTE: Printing quotas and costs are subject to change each semester.
Once the print quota has been exhausted, the student will need to visit the scheduling office in ACSB 2.162 during regularly scheduled hours, Monday – Friday from 8:00a.m.-5:00p.m., to request additional credits to his/her account. You must present a valid UTPA BronCard when requesting additional credits. An additional 50 credits will then be issued to your account.
NOTE: At the beginning of the Fall and Spring semester, students are allocated 250 printing credits and during Summer I and Summer II students are allocated 125 printing credits.
|Academic Services||ACSB 1st floor – Next to the IT Service Desk
ACSB 1st floor – Civil Engineering outside ASB 1.217
ACSB 2nd floor – Area outside the elevator
ACSB 2.112 – Learning Studio
|Arts and Humanities||ARHU 1st floor – At the Art Exhibition Lobby|
|Business Administration||BUSA 212 – Study Room|
|Education Complex||EDUC 3rd floor – Above COLTT|
|Engineering||ENGR 1.214 – Study Room|
|Health Sciences and Human Services West||HSHW 1.262 – Student Lounge|
|Library||LIBR 1st floor – Inside Jazzman’s Cafe
LIBR 3rd floor – Entrance to Lounge Area
|Mathematics and General Classrooms||MAGC 1.106 – Student Lounge|
|McAllen Teaching Site||MTS 1.113 – Inside Computer Lab|
|Social and Behavioral Science||SBSC 2nd floor – Across the elevator|
|Science||SCNE 1st floor – Across Sandella’s Cafe|
|Student Union||STUN 1st floor – Next to the reception desk|
|University Center||UCTR 1st floor – Lobby Area|
|Visual Arts Building||VABL Bldg. – Across from Student Lounge (VABL 1.119)|
We have a set of self paced videos that will walk you through some basic tasks in the Content Management System. You can find the links below.
Adding a text item
Editing a text item
Adding an image
Deleting an item
Adding a document
Uploading a document
Uploading an image
Uploading a CSS file
Configuring Oracle Drive
Bulk upload using Oracle Drive