Network Maintenance - Sunday January 16th from 8:00am to 12:00pm
Good afternoon everyone!
Please refer to emergency network maintenance notification below from our Internet Service Provider (ISP).
Our ISP will be upgrading their Austin core router this Sunday January 16th starting at 8:00am through 12:00pm.
During the maintenance window, all UT institutions and customers in the State of Texas will experience a drop at the beginning and end of the maintenance window as services automatically fail over to redundant paths. However, additional drops may be experienced during this window if further testing is required. Please refer to notification below for additional details.
Please note this work will only impact Internet & Internet2 access. It will not impact any UTPA intra-campus communication as it involves equipment configuration outside our campus.
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
Jesús Ríos <jrios@utpa.edu>
Network Services Department
The University of Texas - Pan American
To: UT/THEnet Contacts
Date: Fri, Jan 07, 2011
Subject: Austin Core upgrade and testing
Message: The Austin core Ethernet equipment will be upgraded on Sun. Jan. 16th from 8AM to noon. Various circuits will experience short outages.
QWest will also work on the QWest equipment delivering ISP service to Austin during this window. All ISP traffic will route to the alternate ISP in Dallas.
TICKET: 3413 (Use this number for reference when contacting the OTS NOC about this problem)
PROBLEM ONSET: 8:00 AM Central Sunday, 16 January 2011
Duration: 4 hours
Sites Affected:
Customers Affected:
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