Network Maintenance - Thursday July 28th from 11:00pm to 1:00am (Harlingen RAHC Core Switch Replacem

Posted At : July 22, 2011 4:49 PM | Posted By : Jesus Rios
Related Categories: Network

Hello everyone, 

Please refer to network maintenance notification below from our Internet Service Provider (ISP).
 
Our ISP will be replacing core network equipment at the Harlingen RAHC on Thursday night beginning at 11:00pm. The maintenance window has been set from 11:00pm to 1:00am.
 
During the maintenance window, UT institutions and customers in the Rio Grande Valley may experience several brief outages as services automatically fail over to redundant paths as the work is performed. Please refer to notification below for additional details. This work may only impact Internet & Internet2 access for UTPA. It will not impact any UTPA intra-campus communication as it involves equipment configuration outside our campus.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
Jesús Ríos <jrios@utpa.edu>
Network Services Department
Division of Information Technology
The University of Texas - Pan American
 
 
-----Original Message-----
From: alert@the.net [mailto:alert@the.net]
Sent: Wednesday, July 20, 2011 2:01 PM
Subject: THEnet alert [Alert 352]: General: MAINTENANCE: Harlingen RAHC Core Switch Replacement.
 
To: UT/THEnet Contacts
Date: Wed, Jul 20, 2011
 
Subject: MAINTENANCE: Harlingen RAHC Core Switch Replacement.
 
Message: OTS will install a new switch at the Harlingen RAHC. Customer impact should be less than 30 minutes, however, OTS will reserve 2 hours in case of difficulty.
 
START DATE/TIME: 11:00 PM CDT Thursday, 28 July 2011
END DATE/TIME:    1:00 AM CDT    Friday, 29 July 2011
 
Sites Affected: Valley Metro - OTS Customers that connect in Harlingen RAHC.
Customers Affected: UTHSCSA Harlingen RAHC, Harlingen CISD.
 
 

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Network Maintenance - Tuesday July 26th from 11:00pm to 1:00am (Edinburg RAHC Core Switch Replacemen

Posted At : July 22, 2011 4:42 PM | Posted By : Jesus Rios
Related Categories: Network

Hello everyone!

Please refer to network maintenance notification below from our Internet Service Provider (ISP).
 
Our ISP will be replacing core network equipment at the Edinburg RAHC on Tuesday night beginning at 11:00pm. The maintenance window has been set from 11:00pm to 1:00am.
 
During the maintenance window, all UT institutions and customers in the Rio Grande Valley will experience several brief outages as services automatically fail over to redundant paths as the work is performed. Please refer to notification below for additional details. This work will only impact Internet & Internet2 access for UTPA. It will not impact any UTPA intra-campus communication as it involves equipment configuration outside our campus.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
Jesús Ríos <jrios@utpa.edu>
Network Services Department
Division of Information Technology
The University of Texas - Pan American
 
 
-----Original Message-----
From: alert@the.net [mailto:alert@the.net]
Sent: Wednesday, July 20, 2011 2:01 PM
Subject: THEnet alert [Alert 351]: General: MAINTENANCE: Edinburg RAHC Core Switch Replacement.
 
To: UT/THEnet Contacts
Date: Wed, Jul 20, 2011
 
Subject: MAINTENANCE: Edinburg RAHC Core Switch Replacement.
 
Message: OTS will install a new switch at the Edinburg RAHC. Customer impact should be less than 30 minutes, however, OTS will reserve 2 hours in case of difficulty.
 
START DATE/TIME: 11:00 PM CDT   Tuesday, 26 July 2011
END DATE/TIME:    1:00 AM CDT Wednesday, 27 July 2011
 
Sites Affected: Valley Metro - Specifically, UTPA and THENet affiliates the connect to OTS in Edinburg.
Customers Affected: UTPA, UTHSCSA Edinburg RAHC, Planned Parenthood of Hidalgo Co., UTPA COSERV, Mission Reg. Med. Ctr., Rio Grande Dental.
 
 
 

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Network Maintenance - Sunday June 6th from 8:00am to 12:00 Noon

Posted At : June 24, 2011 10:15 AM | Posted By : Jesus Rios
Related Categories: Network

Good day everyone!

The Network Services Department has scheduled maintenance for this Sunday June 26th, 2011 to update network equipment firmware and to update the routing configuration on the UTPA network. The work will begin at 8:00am and we expect to be done by 12:00 noon. 
 
During the maintenance window, routing within the campus network will be briefly interrupted intermittently while configuration changes are applied to equipment and verified. Additionally, access to data center resources will be briefly interrupted as network equipment is rebooted after firmware upgrades. Resources that are likely to be impacted by this maintenance include Banner, Oracle, e-mail, Internet access, Blackboard, computer labs network access, and wireless network access. In brief, all network resources could be briefly impacted.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
--
Jesús Ríos <jrios@utpa.edu>
Network Services Department
Division of Information Technology
The University of Texas - Pan American

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Network Maintenance - Friday May 27th 10:00pm to 12:00 Midnight

Posted At : May 26, 2011 9:26 AM | Posted By : Jesus Rios
Related Categories: Network

Good morning everyone!

The Network Services Department has scheduled maintenance for this Friday night May 27nd, 2011 to update firmware on network equipment. Work will begin at 10:00pm and we expect to be done by 12:00 midnight. 
 
During the maintenance window, Internet access will be impacted for a few minutes as equipment is upgraded and rebooted. Wireless network access will be unavailable for up to two hours as equipment is upgraded and rebooted. This maintenance will only impact Internet access and wireless network access. All other intra-campus communication should not be affected. 
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
--
Jesús Ríos <jrios@utpa.edu>
Network Services Department
Division of Information Technology
The University of Texas - Pan American
 

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Network Maintenance - Sunday May 22nd 8:00am to 12:00 Noon

Posted At : May 20, 2011 10:07 AM | Posted By : Jesus Rios
Related Categories: Network

Good morning everyone!

The Network Services Department has scheduled maintenance for this Sunday May 22nd, 2011 to update the routing configuration on the UTPA network. The work will begin at 8:00am and we expect to be done by 12:00 noon. 
 
During the maintenance window, routing within the campus network will be briefly interrupted intermittently while configuration changes are applied to equipment and verified. Resources that are likely to be impacted by this maintenance include Banner, Oracle, e-mail, Internet access, Blackboard, computer labs network access, and wireless network access. In brief, all network resources could be briefly impacted.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
--
Jesús Ríos <jrios@utpa.edu>
Network Services Department
Division of Information Technology
The University of Texas - Pan American
 

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Network Maintenance - Friday April 15, 2011 from 7:00pm to 8:00pm

Posted At : April 12, 2011 2:36 PM | Posted By : Jesus Rios
Related Categories: Network

Good afternoon everyone!

The Network Services Department has scheduled routine maintenance on core network equipment for this Friday April 15th, 2011 at 7:00pm.
 
We will be conducting upgrades to a core network piece of equipment firmware, which will require reboots to the device. Expected down times should be short; nevertheless, we have given ourselves a one hour window to address any unforeseen events that may surface during this maintenance cycle.
 
Please note this work will impact Internet access during the maintenance window. All other communication within the campus should not be impacted by this work.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
--
Jesús Ríos <jrios@utpa.edu>
Network Services Department
Division of Information Technology
The University of Texas - Pan American
 

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Wireless Network Maintenance - Sunday April 3, 2011 from 8:00am to 11:00am

Posted At : March 31, 2011 11:11 AM | Posted By : Jesus Rios
Related Categories: Network

Good morning everyone!

The Network Services Department has scheduled routine maintenance on our wireless network equipment for this Sunday April 3rd, 2011 at 8:00am.

We expect to have wireless outages across campus as equipment is worked on. The UTPA wireless network should only be affected for a period of approximately one hour. Nevertheless, we have given ourselves a three hour window to address any unforeseen events that may surface during this maintenance cycle.

Please note this work will affect the wireless network only. All other communication within the campus and access to the Internet should not be affected by this maintenance.

Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.

-- Jesús Ríos Network Services Department The University of Texas - Pan American

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Network Maintenance - Friday February 18th from 6:00pm to 8:00pm

Posted At : February 16, 2011 10:33 AM | Posted By : Jesus Rios
Related Categories: Network

Good morning everyone!

Please refer to network maintenance notification below from our Internet Service Provider (ISP).
 
Starting this Friday evening at 6:00pm until 8:00pm our ISP will be reconfiguring the Rio Grande Valley network topology to better serve customers in the area. This change will separate network traffic for UTB, UTPA, and UTHSCSA's H-RAHC & E-RAHC campuses into two separate rings from the current single ring configuration. 
 
During the maintenance window, all UT institutions and customers in the Rio Grande Valley will experience several brief outages as services automatically fail over to redundant paths as the work is performed. Please refer to notification below for additional details. This work will only impact Internet & Internet2 access for UTPA. It will not impact any UTPA intra-campus communication as it involves equipment configuration outside our campus.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
--
Jesús Ríos <jrios@utpa.edu>
Network Services Department
The University of Texas - Pan American
 
 
-----Original Message-----
From: alert@the.net [mailto:alert@the.net]
Sent: Friday, February 11, 2011 5:06 PM
Subject: THEnet alert [Alert 327]: General: Rio Grande Valley Ring Reconfiguration
 
To: UT/THEnet Contacts
Date: Fri, Feb 11, 2011
 
Subject: Rio Grande Valley Ring Reconfiguration
 
Message: The Office of Telecommunication Services, The University of Texas at Brownsville, The University of Texas Pan American, and The University of Texas Health Science Center San Antonio will be reconfiguring the Rio Grande Valley Metro Ethernet on Friday, 18 February commencing at 6:00 P.M. CDT.
 
Impact on traffic will be minimal (20 to 40 seconds). The actual work should accomplished in approximately 45 minutes commencing at 6:00 P.M CDT. However, OTS will reserve a full two (2) hours in case of difficulty.
 
START DATE/TIME: 06:00 PM CST    Friday, 18 February 2011
END DATE/TIME:   08:00 PM CST    Friday, 18 February 2011
 
Sites Affected: The University of Texas at Brownsville, The University of Texas Pan American, and The University of Texas at Brownsville, The University of Texas Pan American, and The University of Texas Health Science Center San Antonio Harlingen RAHC, The University of Texas Health Science Center San Antonio Edinburg RAHC, The University of Texas Medical Branch Galveston Clinics.
Customers Affected: All Rio Grande Valley THEnet Customers
 
 
 
 

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Network Maintenance - Sunday January 16th from 8:00am to 12:00pm

Posted At : January 13, 2011 5:17 PM | Posted By : Jesus Rios
Related Categories: Network

Good afternoon everyone!

Please refer to emergency network maintenance notification below from our Internet Service Provider (ISP).
 
Our ISP will be upgrading their Austin core router this Sunday January 16th starting at 8:00am through 12:00pm.
 
During the maintenance window, all UT institutions and customers in the State of Texas will experience a drop at the beginning and end of the maintenance window as services automatically fail over to redundant paths. However, additional drops may be experienced during this window if further testing is required. Please refer to notification below for additional details.
 
Please note this work will only impact Internet & Internet2 access. It will not impact any UTPA intra-campus communication as it involves equipment configuration outside our campus.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020. In addition, please feel free to forward this information to staff and faculty in your departments who may find this information pertinent. Thank you.
 
Jesús Ríos <jrios@utpa.edu>
Network Services Department
The University of Texas - Pan American
 
 
 
To: UT/THEnet Contacts
Date: Fri, Jan 07, 2011
 
Subject: Austin Core upgrade and testing
 
Message: The Austin core Ethernet equipment will be upgraded on Sun. Jan. 16th from 8AM to noon. Various circuits will experience short outages. 
QWest will also work on the QWest equipment delivering ISP service to Austin during this window. All ISP traffic will route to the alternate ISP in Dallas.
 
TICKET: 3413 (Use this number for reference when contacting the OTS NOC about this problem)
 
PROBLEM ONSET: 8:00 AM Central Sunday, 16 January 2011
 
Duration: 4 hours
 
Sites Affected:
 
Customers Affected:
 
 
 

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Network Maintenance - Monday January 10th at 11:59pm

Posted At : January 7, 2011 3:27 PM | Posted By : Jesus Rios
Related Categories: Network

Good afternoon everyone!

The Network Services department has scheduled maintenance for this Monday night, January 10th, 2011 to address recurring intermittent problems with our border router.  In conjunction with this work, the Information Security team will be rebooting the campus firewall.  The work is scheduled to begin at 11:59pm and we expect to be done within an hour.  Nevertheless, we have given ourselves a four hour maintenance window to address any unforeseen difficulties that may arise in the process.
 
During this maintenance window Internet connectivity will be unavailable or sporadically available as we proceed with the scheduled maintenance.  All other intra-campus network communication should not be affected.
 
Should you experience any problems after this maintenance window, please contact the Helpdesk at extension x2020.  In addition, please feel free to forward this information to staff and faculty in your department who may find this information pertinent.  Thank you.
 
--
Jesús Ríos <jrios@utpa.edu>
Network Services Department
The University of Texas - Pan American
 

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